Complete, integrated IVR

The ARNE IVR is a complete integrated IVR that process up to 2000 channels in a small footprint, low power 1U chassis, reducing interconnect and OPEX costs, power and TCO.

The Telesoft ARNE IVR is a hardware optimised system specifically developed for telecom value-added services and enterprise/ call-centre applications. Allowing operators, OEMs and system integrators to quickly deploy advanced interactive voice and video services in fixed, cellular and next-generation telecom networks.

Scalable from 240 to 2,000 channels in a single unit or via rack and stack approach, the ARNE IVR grows with your needs to minimise investment and maximise return. Using Telesoft’s field-proven SIP, ISUP and ISDN interfaces to enable trouble-free integration of your applications to the network ensuring you get new services to market quickly.

Built using open standards, the ARNE IVR runs your voiceXML and call control XML (CCXML) compliant applications. Both are XML-based markup languages commonly used in IVR deployments, allowing fast development and modification of applications.

Telesoft has supplied telephony products to the world’s leading operators and OEMs for over 20 years. This deep industry knowledge and experience ensures the ARNE IVR platform is designed and built to the highest standards to provide years of reliable service.


  • Increase ARPU with Large-Scale VAS

  • Automate Customer Care for Enhanced Subscriber Retention

  • Run Multiple “Tenant” Services on a Single IVR

  • Redirect Failed, Non-billable Call Attempts to Successful Completion

  • Enhance Customer Experience with CRBT

  • Reduce Power & Resourcing Expenditure

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