The Telesoft ARNE IVR is a hardware optimised system specifically developed for telecom value-added services and enterprise/ call-centre applications. Allowing operators, OEMs and system integrators to quickly deploy advanced interactive voice and video services in fixed, cellular and next-generation telecom networks.

Scalable from 240 to 2,000 channels in a single unit or via rack and stack approach, the ARNE IVR grows with your needs to minimise investment and maximise return. Using Telesoft’s field-proven SIP, ISUP and ISDN interfaces to enable trouble-free integration of your applications to the network ensuring you get new services to market quickly.

Built using open standards, the ARNE IVR runs your voiceXML and call control XML (CCXML) compliant applications. Both are XML-based markup languages commonly used in IVR deployments, allowing fast development and modification of applications.

Telesoft has supplied telephony products to the world’s leading operators and OEMs for over 20 years. This deep industry knowledge and experience ensures the ARNE IVR platform is designed and built to the highest standards to provide years of reliable service.

Key Features

Up to 2000 channels in a single system

Lower cost per channel

Field proven VoiceXML and CCXML

Reuse existing applications and quickly deploy new services

Small footprint 1U Telecoms Server

Save power and save space

Multiple Protocol Support (SIP/SIP-I/ISUP/ SIGTRAN)

Suitable for network migration

Integrated application server option

Combine IVR and app server in a single 1U chassis

Redundant hardware options

Protects from hardware failures

Connects to optical STM-1

Consolidate multiple E1s into a single optical STM-1

MRCP Support

Text-to-speech and automatic speech recognition supported

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