open platforms for voice and video IVR

IVR and VoiceXML solution for 3G Rel 4 networks

IVR 3G rel 4datasheets and white papers linkDatasheets and White Papers

The Arne 3G Rel 4 IVR solution is optimized for deployment in 3GPP networks from Release 4 and above. It supports BICC and SIP and media transport over the NbUP interface. The Arne 3G Rel 4 IVR enables the deployment of innovative interactive voice and video response applications, allowing operators to build revenue and exploit new opportunities.

The Arne 3G Rel 4 IVR solution can scale to more than 2000 media processing channels in a single 1U chassis, providing exceptional density and performance. It uses Telesoft Technologies’ field-proven ISUP and BICC interfaces to enable trouble-free integration of IVR applications to fixed, cellular and next-generation networks ensuring new services get to market quickly. SIP connectivity is also available, ensuring the Arne IVR can be deployed in any network.


VoiceXML for rapid application deployment

The Arne 3G Rel 4 IVR solution supports fully compliant and field-proven VoiceXML and Call Control XML (CCXML) interfaces. VoiceXML and CCXML promote rapid application development and deployment and support portability between compliant platforms.

MRCP is also supported, enabling text-to-speech (TTS) and automated speech recognition (ASR) capabilities to be included in applications.

6aa184 Arne IVR v9

Key Benefits

  • Deploy in 3GPP Rel 4 and higher networks
  • Complete, turnkey IVR platform for VAS applications
  • Lowest $ per channel for complete IVR platform
  • Reduces cost of entry and ensures rapid payback
  • Designed and built to the highest standards
  • Ideal for operators, OEMs, and system integrators
  • Cost-effective, robust platform
  • Optimized for low-power consumption
  • Small footprint

Key Features

  • 240 - 2000 channels in a single or multiple units
  • Supports any combination of voice, music, video, data, DTMF, ASR, TTS on all channels simultaneously
  • SS7, SIP and BICC support
  • G.711 and AMR codecs
  • RTP media support over NbUP interface
  • Specialized hardware optimized for VAS applications
  • Field-proven VoiceXML and CCXML interpreter

Interested? Want to learn more?

Contact Telesoft Technologies for more details


Migrate existing applications and reduce time to market for new services

Existing applications can be ported to the Arne 3G Rel 4 IVR solution, ensuring preservation of existing investments. Fast deployment times ensure new applications can be brought to market quickly, increasing ROI.

  • Automated customer care
  • Colour ring-back tone
  • Call center screening
  • Infotainment services
  • In call advertising
  • Network announcements
  • Prepaid services
  • VAS applications

Featured Resources for IVR

Datasheet

Datasheet:
Arne IVR

Product Brief

Product Brief:
Arne IVR

Creating and using multi-tenant IVR systems

White Paper:
Multi-tenant IVR